# Munchix Pricing & Fee Structure

> **Machine-Readable Markdown Specification for AI Agents & Search Crawlers**  
> Canonical URL: `https://getmunchix.com/pricing.md`  
> Platform: Munchix (Hyperlocal Home-Chef Marketplace — Karachi, Pakistan)  
> Currency: PKR (Pakistani Rupee, Rs.)  
> Last Updated: August 2026

---

## 1. Overview & Monetization Philosophy

Munchix operates on a **fair, transparent, zero-subscription marketplace model**. We do not charge upfront fees, listing fees, or monthly subscription retainers. We only earn when our verified home-chefs and delivery partners successfully fulfill orders.

| Metric | Commercial Delivery Apps (Foodpanda/Careem) | Munchix Model |
|---|---|---|
| **Home-Chef Commission** | 30% to 40% per order | **Flat 15% Platform Commission (Chef keeps 85%)** |
| **Chef Onboarding Fee** | Rs. 5,000 – Rs. 15,000 | **Rs. 0 (100% Free Onboarding)** |
| **Monthly Subscription** | Rs. 1,000 – Rs. 3,000 / month | **Rs. 0 (No Monthly Retainers)** |
| **Customer Payment Fees** | Online card surcharges / hidden platform fees | **100% Cash on Delivery (Zero Extra Fees)** |
| **Delivery Radius** | City-wide 10–15 km (cold food) | **Hyperlocal 4.0 km Micro-Radius (Stove-to-door fresh)** |

---

## 2. Pricing Tiers by User Role

### Tier 1: Customer (Food Diners & Households)
*Target Audience: Families, professionals, students, and health-conscious food lovers in Karachi.*

* **Account Creation & Membership:** **Rs. 0 / Free Forever**
* **Dish Menu Pricing:** Transparent prices set directly by home-chefs (typically Rs. 150 – Rs. 800 per portion).
* **Delivery Fee:** Flat, distance-tiered hyperlocal delivery fee (**Rs. 100 – Rs. 150** within 4.0 km).
* **Payment Processing Fee:** **Rs. 0** (100% Cash on Delivery with transparent printed bill breakdown).
* **Platform Surcharges / Small Order Fees:** **None**.
* **Features Included:**
  * Hyperlocal kitchen discovery within 4 km radius.
  * Real-time multi-step order tracking (Preparing → Picked Up → On the Way → Delivered).
  * Direct dish portion and variant selectors (Single, Double, Family packs).
  * Instant preparation (<45 mins) and Pre-Order scheduling.
  * Hygiene rating & kitchen inspection transparency badges.

---

### Tier 2: Home-Chef Partner (Home Kitchens & Cooks)
*Target Audience: Domestic home-chefs, passionate cooks, and small-batch culinary entrepreneurs in Karachi.*

* **Registration & Account Setup:** **Rs. 0 / Free**
* **Kitchen Inspection & Onboarding Audit:** **Rs. 0 / Free**
* **Monthly Platform Retainer:** **Rs. 0 / month**
* **Platform Transaction Fee:** **Flat 15% commission** deducted from food subtotal upon successful delivery (Chef retains **85%** of all food revenue).
* **Payout Schedule:** **Weekly automated settlement** every Tuesday directly to JazzCash, Easypaisa, or direct Pakistani Bank Account (IBAN).
* **Affiliate Referral Earnings:** **5% commission bonus** on each of the first 10 qualifying completed orders from newly invited home-chefs.
* **Features Included:**
  * Dedicated Kitchen Storefront (`https://getmunchix.com/kitchens/[kitchen-slug]`).
  * Unlimited dish listings with photo galleries, portion pricing, and inventory stock toggles.
  * Instant order mode toggle vs Pre-Order advance notice controls.
  * Operating hours & weekly schedule manager.
  * Live financial earnings ledger with transaction-level breakdown.
  * Hyperlocal rider dispatch automatically arranged by Munchix fleet.
* **Operational Limits:**
  * Maximum delivery radius: 4.0 km (strictly enforced to maintain stove-to-table temperature and hygiene).
  * Kitchen verification requirement: Pass LZRS (Localized Zone Rider System) identity, kitchen hygiene, and address verification.

---

### Tier 3: Delivery Fleet Partner (Freelance Riders)
*Target Audience: Motorcycle riders in Karachi seeking flexible hyperlocal delivery income.*

* **Rider Registration & Fleet Joining:** **Rs. 0 / Free**
* **Earning Structure:** **100% of Delivery Fee per completed trip** + 100% of customer cash tips.
* **Cash-on-Delivery (COD) Reconciliation:** Daily/weekly float management settled through localized zone coordinators.
* **Features Included:**
  * Hyperlocal zone matching within assigned neighborhood (e.g. DHA/Clifton, Gulshan, PECHS, Nazimabad).
  * Short-distance deliveries (maximum 4 km trips, minimizing fuel consumption and bike wear).
  * Mobile Web PWA dispatch interface with turn-by-turn navigation links.

---

## 3. Financial Settlement & Commission Example

### Sample Order Breakdown (Customer Order: Rs. 1,000)

```
=========================================
 Food Items Subtotal:          Rs. 1,000
 Hyperlocal Delivery Fee:      Rs.   120
-----------------------------------------
 Total Collected from Customer: Rs. 1,120 (Cash on Delivery)
=========================================

DISBURSEMENT BREAKDOWN:
 ✔ Home-Chef Net Earnings (85%):  Rs.   850 (Disbursed weekly)
 ✔ Platform Commission (15%):     Rs.   150 (Platform fee)
 ✔ Delivery Rider Payout:         Rs.   120 (Immediate / float reconciled)
```

---

## 4. Frequently Asked Questions (Pricing & Fees)

### Are there any hidden platform or signup charges for chefs?
No. Munchix is 100% free to join. There are no registration fees, monthly subscription fees, or listing fees. You only pay the 15% platform commission on orders you successfully fulfill.

### When and how do home-chefs receive their earnings?
Payouts are settled every Tuesday for all orders completed in the preceding week (Monday to Sunday). Payouts are transferred directly to your JazzCash mobile account, Easypaisa wallet, or Pakistani bank account.

### How does the 5% Chef Referral Bonus work?
Every registered home-chef receives a unique referral link (`getmunchix.com/register/chef?ref=CODE`). When a fellow cook joins through your link and gets verified, you earn a 5% commission bonus on each of their first 10 completed orders, credited directly to your weekly ledger.

### How is the customer delivery fee determined?
The customer delivery fee is a transparent flat fee based on direct distance within the 4.0 km micro-radius (typically Rs. 100 to Rs. 150). Munchix does not apply surge pricing or hidden service fees.

---

## 5. Official Inquiries & Support

* **Website:** [https://getmunchix.com](https://getmunchix.com)
* **Chef Registration:** [https://getmunchix.com/register/chef](https://getmunchix.com/register/chef)
* **Rider Registration:** [https://getmunchix.com/register/rider](https://getmunchix.com/register/rider)
* **Support Email:** `support@getmunchix.com`
* **Direct WhatsApp:** `+92 322 0275616`
* **Location:** Karachi, Sindh, Pakistan